I called Matthew after a big storm that took out part of our fence. I was concerned about the state of our roof. He made an appointment just a couple days later, showed up promptly and immediately set me at ease. He inspected the roof and determined we had both wind and hail damage, and encouraged me to add it to my homeowners insurance claim. The insurance adjuster came out and Matthew was right there with him, showing him everything he had discovered, and the insurance adjuster fully agreed with him. Matthew explained what would happen at every step along the way and went out of his way to ensure we had time and resources to make a good decision on the type and color of shingle we wanted. His crew was on time and worked quickly and very professionally to have the roof done in no time, and what a difference!! The roof is beautiful, has enhanced our home’s curb appeal and was brought fully up to new codes that didn’t exist when the roof was originally put on. In addition, Matthew identified repairs needed on a crushed downspout and on our shed and got those taken care of, as well as new gutter guards installed to help prevent water damage at the edges of the roof. We got all of this and only paid our homeowner’s deductible. Truly amazing. The professionalism, workmanship, and speed with which the whole process was handled exceeded all expectations. I would recommend AC Matthews to anyone needing any type of roofing or building project done. Exceptional. 10/10
Response from the owner: Hi Valerie, we really appreciate the time you took to write this review. The insurance process can be scary or off putting to many, and we do our best to walk every homeowner through the process. It's a bonus when we get to have great conversation along the way! Enjoy your new roof, your home and family are wonderful.